eprintid: 1013 rev_number: 10 eprint_status: archive userid: 6 dir: disk0/00/00/10/13 datestamp: 2024-03-19 00:55:47 lastmod: 2024-03-19 00:55:47 status_changed: 2024-03-19 00:55:47 type: article metadata_visibility: show creators_name: Chi, Nguyen Thi Kim creators_name: Van Tuan, Nguyen creators_name: Dat, Nguyen Minh title: The use of importance-performance analysis (IPA) in evaluating key attributes of Vietnam s universities ispublished: pub subjects: L1 subjects: LB1603 subjects: LB2300 subjects: LC5201 divisions: j7 full_text_status: public keywords: Importance-Performance Analysis (IPA), College choice, School choice, Higher education abstract: In Vietnam, administrators from tertiary education institutions consider education as a service, recognizing the importance of providing good training services to meet students’ needs and to attract student’s enrollment. The author of this research uses the IPA (importance-performance analysis) model to evaluate key university attribute criteria from the perspective of high school students who are subjected to education service and would be university students. The findings of this study are expected to help education managers in identifying strengths and weaknesses of universities in order to seek solutions to better meeting the needs of potential students. date: 2019-09-25 publication: Journal of Educational and Management Studies volume: 9 number: 3 publisher: Scienceline Publication, Ltd pagerange: 11-15 id_number: doi:10.51475/jems.2019.3 refereed: TRUE issn: 2322-4770 official_url: https://doi.org/10.51475/jems.2019.3 citation: (2019) The use of importance-performance analysis (IPA) in evaluating key attributes of Vietnam s universities. Journal of Educational and Management Studies. pp. 11-15. ISSN 2322-4770 document_url: http://eprints.science-line.com/id/eprint/1013/1/JEMS%2C%209%283%29%2011-15%2C%202019%2C%20The%20use%20of%20importance-performance%20analysis%20%28IPA%29.pdf