TY  - JOUR
TI  - The use of importance-performance analysis (IPA) in evaluating key attributes of Vietnam s universities
SP  - 11
SN  - 2322-4770
EP  - 15
KW  - Importance-Performance Analysis (IPA)
KW  -  College choice
KW  -  School choice
KW  -  Higher education
AV  - public
A1  - Chi, Nguyen Thi Kim
A1  - Van Tuan, Nguyen
A1  - Dat, Nguyen Minh
IS  - 3
PB  - Scienceline Publication, Ltd
JF  - Journal of Educational and Management Studies
VL  - 9
Y1  - 2019/09/25/
ID  - eprints1013
N2  - In Vietnam, administrators from tertiary education institutions consider education as a service, recognizing the importance of providing good training services to meet students? needs and to attract student?s enrollment. The author of this research uses the IPA (importance-performance analysis) model to evaluate key university attribute criteria from the perspective of high school students who are subjected to education service and would be university students. The findings of this study are expected to help education managers in identifying strengths and weaknesses of universities in order to seek solutions to better meeting the needs of potential students.
UR  - https://doi.org/10.51475/jems.2019.3
ER  -